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FAQ

We offer a variety of attachments for construction equipment, including Bucket Crusher, Screening Bucket, Drum Cutters, Auger Drives and Rock Saws. Each attachment is designed to enhance the functionality of your machinery and improve productivity.
Our attachments are designed to be compatible with a wide range of brands like Caterpillar, JCB, Komatsu, Liebherr, Hitachi, Kobelco, Sany etcetera.. For specific compatibility, please provide us with the make and model of your equipment, and we can confirm if our attachments will fit.
Yes, we offer custom attachment solutions tailored to your specific needs. Please contact us with details about your requirements, and our engineering team will work with you to design a solution.
You can place an order by contacting our sales team directly via phone, email, or through our website’s order form. Our team will guide you through the process and ensure your order is processed efficiently.
Lead times vary depending on the type of attachment and current demand. Standard attachments usually ship within 12 weeks, while custom attachments may take longer. We will provide an estimated delivery date when you place your order.
Yes, we offer international shipping. Shipping costs and delivery times will vary based on your location. Please contact us for a shipping quote and to discuss international delivery options.
We accept various payment methods, including credit/debit cards, bank transfers, and other secure payment options. Standard payment terms are 30% with Order Copy and 70% along with proforma invoice before dispatch. For large orders or custom attachments, we may require a deposit or full payment upfront.
We offer financing options through partnered financial institutions. Please contact us for more information on financing plans and to see if you qualify.
Our attachments come with a 1 year warranty covering manufacturing defects and material issues. Specific warranty terms may vary by product, so please check the warranty policy associated with your purchase.
If you encounter any issues with your attachment, please contact our customer support team. We offer technical support and can provide guidance on troubleshooting and repair. For warranty claims, please provide your purchase details and a description of the issue.
Returns and exchanges are subject to our return policy. Generally, attachments can be returned or exchanged within 10 days of receipt, provided they are in unused condition. Custom attachments may have different return conditions. Please contact us to initiate a return or exchange.
Regular maintenance is essential for the longevity and performance of your attachments. We recommend following the maintenance guidelines provided in the product manual, including regular inspections, lubrication, and cleaning.
Yes, safety is crucial when using construction equipment attachments. Always follow the safety instructions provided with your attachment and ensure that operators are properly trained. Regularly inspect attachments for wear and damage, and adhere to all relevant safety standards and regulations.